You can submit a maintenance request through your online portal or call (203)-242-8770

If it is during office hours please call the office.  If it is during off-hours, please call (203)-242-8770

Normally if submitted during the week it will take about 24-48 hours.  Depending on what the request is it might be quicker. 

If the water is leaking out of a toilet or you can see where the leak is coming from, try to shut off the water or put a bucket under the spot.  After that please call (203)-242-8770

Typically, it is the utility company that responds to outages but if the rest of the building has power please flip your breaker.  You can also check the utility companies’ websites for updates on the outage.  Also, feel free to give us a call if the utilities are working so we can notify the other occupants

Yes, there is a premium charged.  $75 extra a month for a 3 month, $50 extra a month for 6 months, $25 extra a month for 9 months.  We also offer addendums for a wide range of reasons.     

Application Fee is $20 

Typically, it is one month’s rent for security, but it depends on your application 

Bridgeport, Stratford, Derby, Shelton, Ansonia, Hamden, Beacon Falls, and Cheshire

We are pet friendly at all of our properties, please reach out to the office for more information

You can pay rent, submit & track maintenance requests, as well as sign, view, and print your lease.

When you move in, an activation link will be sent to set it up

If paying with a debit card there is a flat $9.99 fee. A 2.99% fee will be applied when paying with a credit card.  There is no fee for ACH payments 

Please contact the office and they will assist you.